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1. Handling of Customer Information
To place an order, customer registration is required. During registration, customers must provide their name, address, email, and phone number.
Omoi Oy maintains a confidential customer register and does not share personal information with third parties, except as necessary for order fulfillment, payment processing, or legal compliance.
From time to time, we may send emails regarding:
Product availability, promotions, or reminders to leave feedback.
- Responses to customer inquiries.
- Order confirmations, shipping updates, or administrative matters (e.g., contest winners).
Administrative emails will never contain promotional materials. If you subscribe to our newsletter, you will receive promotional content from omoi.fi.
By registering, customers consent to Omoi Oy using their information for direct marketing through non-digital means (e.g., postal mail). Customers can opt out at any time.
Referral Service
If you use our referral service to share our site with a friend, we collect their name and email address solely for sending a one-time invitation email. This data is not stored or used for further marketing.
2. Data Security & Customer Responsibility
Omoi Oy takes reasonable security measures to protect customer information. However, we cannot be held responsible for data breaches beyond our control.
Customers are responsible for safeguarding their user ID and password. If you suspect unauthorized access, you should change your password immediately.
Payment Information
We do not store bank or credit card details. All payments are processed by secure third-party providers using SSL encryption:
• PayPal (for PayPal transactions)
• Maksekeskus AS (for Finnish bank payments)
• Klarna
3. Order Processing & Shipping
To fulfill orders, we process personal information (name, address, email, phone number) via postal and courier shipping platforms. These details appear on shipping labels.
4. Third-Party Links
Our website may contain links to external sites. Once you leave omoi.fi, we are not responsible for how your data is handled. We encourage you to read the privacy policies of these third-party sites.
5. Customer Rights & Data Access
Under the Personal Data Act (HetiL 523/99, §10, §26), you have the right to:
- Access your stored data
- Request data correction or deletion
To request access or deletion, contact us at info@omoi.fi.
6. Data Storage & Protection
Customer data is stored in a MySQL database on Hostingpalvelu servers.
- Access to the database is restricted to authorized personnel using secure login credentials.
Data We Collect - Personal information (name, address, phone, email)
- Order details (products, date, payment method, reference number, order history)
- Customer service messages
- Newsletter subscription preferences
- Technical logs (IP address, browser details)
Data Source: Customers provide this information directly during registration, checkout, or communication with Omoi Oy.
7. Policy Updates
Omoi Oy reserves the right to update this Privacy Policy. Customers will be informed of any significant changes.
Contact Information
Omoi Oy
Address: Teollisuuskaari 5, 45740 Kouvola, Finland
Email: info@omoi.fi