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General Information
- We aim to dispatch all orders within 3 working days.
- Delivery times are estimates and may vary.
- Any extended dispatch times (e.g., due to holidays or events) will be clearly stated on our Home and Checkout pages.
- We are not responsible for delays caused by postal or courier services.
Delivery Within Finland
We use Posti for domestic deliveries:
- Small Parcel: Estimated 3 working days (€4.90) – Includes tracking.
- Parcel: Estimated 2-3 working days (€6.90) – Includes tracking.
- Free Shipping for orders €85 and over.
- We recommend using the provided tracking number to monitor your parcel’s delivery progress. If you experience any issues, please contact Posti directly.
International Shipping
- Shipping rates and options are available at checkout.
- Estimated delivery times may vary by country.
- Longer dispatch times (e.g., during holidays or conventions) will be updated on our Home and Checkout pages.
EU Shipping Guide - Estimated cost for orders up to 2.9kg: €9
Applies to: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal*, Romania, Slovakia, Slovenia, Spain*, Sweden.
(*Some areas may have different shipping rates.)
Cyprus & Malta: No fixed pricing for orders up to 2.9kg.
United Kingdom
🚫 We are not currently shipping to the UK. We hope to resume this service soon!
Shipping Carriers & Tracking
- We offer different shipping methods depending on the destination. (Delivery times vary by country).
- UPS: International courier with tracking
- GLS: Tracked service available for packages up to 2.9kg. Tracking link: GLS Tracking
- We recommend using the provided tracking number to monitor your parcel’s delivery progress. If you experience any issues, please contact the courier service directly.
Shipping Outside the EU
- Shipping rates will be calculated at checkout or via the Shipping Estimator in your cart.
- VAT is automatically removed for orders shipping outside the EU Zone.
- Import Duties & Taxes: If ordering outside Finland, you may be subject to customs fees, which you are responsible for paying. Contact your local customs office for details before placing an order.
- You are responsible for complying with your country’s import laws and regulations.
- Shipping charges are subject to change. Always review costs at checkout before finalizing your order.